Exchange & Return Policy

Vanarkay - Exchange & Return Policy

1. Eligibility for Returns and Exchanges
We strive to ensure you are satisfied with your purchase. If you wish to return or exchange an item, please ensure the following conditions are met:

- The item must be unused, unwashed, and in its original condition with tags attached.
- Items must be returned within *7 days* of delivery.
- Customized or discounted products are *non-returnable* and *non-exchangeable* unless found defective.

2. Process for Returns and Exchanges
To initiate a return or exchange:

- WhatsApp us on - +91 8866378340

3. Refund Policy

- Refunds will be processed within *10 business days* after the returned item is received and inspected.
- Refunds will be credited back to the original payment method.

4. Exchange Policy

- Exchanges are subject to product availability. If the desired item is unavailable, you may choose an alternative item or request a refund.
- Size exchanges are available only once per order.

5. Non-Returnable Items
The following items are *non-returnable*:

- Customized or personalized items.
- Products purchased during sales or promotional events.

6. Damaged or Defective Items
If you receive a damaged or defective item:

- Notify us within *48 hours* of delivery with clear images of the issue.
- We will assess the issue and provide a replacement or full refund if applicable.

7. Cancellations

- Orders can be canceled within 12 hours of placing the order. After this period, cancellations are not permitted as the order will be processed.

8. Contact Us
For any concerns or queries regarding returns or exchanges, please contact us at:\
Email: vanarkayofficial@gmail.com